Account and billing

Sign in

1. Use your email and password.
2. If Farmark asks for an email code, check the same inbox you used for the account.
3. If the code does not arrive, check spam and request a new one.
4. If you requested more than one code, use the newest email.
5. On devices you trust, Farmark may offer trusted-device or passkey sign-in after your account is verified.

Password and passkeys

1. Use the password reset link on the login page.
2. Choose a password you do not use on other sites.
3. If you add a passkey, keep at least one device signed in or make sure you can still access your account email.
4. Remove passkeys or trusted devices from Settings if a phone, tablet, or computer is lost or shared.

Family Login Access

1. The family owner can open Settings, then Account, and invite up to five additional people to use their own Farmark login.
2. Use this for another adult or caregiver who needs to view and edit the family calendar without sharing the owner password.
3. Billing and account deletion stay owner-only.
4. If an invite expires or does not arrive, the owner can remove it and send a fresh invite.
5. Remove access from Settings when someone no longer needs the family calendar.

Billing

1. Subscriptions started in a web browser use Stripe. Subscriptions started in the released iPhone and iPad app use App Store billing. Subscriptions started in the released Android app use Google Play Billing.
2. The trial is 14 days. After that, the current plan is $2.99/month unless you cancel.
3. Open Settings, then Billing. Farmark sends you to the provider that owns the subscription so you can update payment, cancel, or reactivate.
4. If a payment or subscription change does not show right away, wait a minute and refresh Farmark.
5. Cancel through the same provider before the trial ends if you do not want the paid plan.

Your Farmark login email does not need to match the email on your Google Play or Apple account. Subscription access is linked to the Farmark family and the store purchase, not email equality.

When billing needs help

• Email support@farmarkapp.com from the account email.
• Tell us whether the subscription is managed by Stripe, Google Play, or the App Store and what you were trying to do: start trial, update payment, cancel, reactivate, or restore access.
• If Farmark says a store purchase is already linked, do not buy another subscription. Contact support so the family linkage can be checked.
• Do not send card numbers, full receipt payloads, or private payment identifiers.

Data requests

1. Open Settings, then Account, to request an account export or deletion.
2. If you cannot sign in, email privacy@farmarkapp.com from the address on the Farmark account.
3. For deletion details, see Delete your Farmark account.